What is CustomGPT.ai?
CustomGPT.ai is a web-based, no-code platform for creating AI agents that answer questions using an organization's own documents, websites, media, and connected business data. Companies can use these agents as customer-facing chatbots, internal knowledge assistants, or components within custom applications.
The platform uses retrieval-augmented generation to ground answers in supplied business information. Responses include links to their sources, helping users verify the information provided. CustomGPT.ai states that customer data is not used to train shared models or disclosed to other parties. It also provides deployment widgets, an API, and controls intended for enterprise use.
Key Features
- No-code agent builder: Teams can create and deploy business-specific AI assistants without writing application code.
- Broad content support: Agents can draw from websites, PDFs, Microsoft Office files, YouTube videos, audio, podcasts, voice recordings, and more than 1,400 document formats.
- Grounded responses: Anti-hallucination technology is designed to keep answers tied to the organization's source material, with a citation link included in each response.
- Data connectors and synchronization: The platform connects with sources such as Google Drive, HubSpot, and Notion, while higher-tier plans add automatic content synchronization.
- Flexible deployment: Businesses can place agents on websites through ready-made widgets or connect them to other products and workflows through the RAG API.
- Business controls: Available capabilities include team access, metadata configuration, multilingual support, white-label options, SOC 2 compliance, GDPR compliance, and enterprise identity and access controls.
Use Cases
- Provide website visitors with answers grounded in company-approved content.
- Help support teams respond to customer questions using product and policy documentation.
- Give employees a searchable assistant for internal knowledge, onboarding, and training.
- Build business applications that retrieve cited answers through the RAG API.
Pricing
All plans begin with a seven-day free trial. Standard costs $99 per month when billed monthly or $89 per month when billed annually. Premium costs $499 per month when billed monthly or $449 per month when billed annually. Enterprise plans use custom pricing. Plan limits differ for agents, queries, documents, storage, team members, and other capabilities.
Who Is It For?
CustomGPT.ai is intended for businesses, associations, support teams, knowledge managers, and developers that need AI answers based on controlled organizational data. Standard suits solo builders, Premium targets small teams needing greater capacity and branding controls, and Enterprise serves organizations requiring tailored implementation, security, access management, and support.
