What is Freed?
Freed is an AI medical scribe and administrative assistant built for clinicians, front desk teams, and independent healthcare practices. It turns patient conversations into structured clinical notes, adapts notes to a clinician’s preferred format, and can send completed notes to browser-based EHR systems. Its broader clinical toolkit includes cited medical evidence, visit preparation, patient communications, and coding suggestions. Freed also offers an AI receptionist for handling calls, text messages, and front desk overflow. The service is HIPAA-compliant and states that it does not retain patient recordings.
Key Features
- AI clinical notes: Converts patient visits into notes and supports specialty-specific templates, custom formats, dictation, and reusable phrases.
- EHR workflow: Premier and group plans can push notes into browser-based EHR systems with one click.
- Clinical Evidence: Answers patient-focused clinical questions with citations drawn from more than 50 medical sources.
- Coding Assistant: Suggests ICD-10, CPT, and E/M codes based on the context captured during a patient visit.
- Visit and follow-up documents: Creates patient instructions, referral letters, exception notes, visit summaries, and pre-visit patient context.
- AI Front Desk: Provides a multilingual voice receptionist, two-way SMS, and a shared clinic inbox for lunch periods, after-hours coverage, or excess call volume.
Use Cases
- Drafting and customizing clinical notes from in-person or telehealth conversations.
- Preparing for appointments with AI-generated summaries of patient context.
- Finding cited answers to clinical questions while reviewing a patient’s case.
- Producing coding suggestions and post-visit instructions from encounter details.
- Answering clinic calls and organizing front desk communications when staff are unavailable.
Pricing
Freed offers a seven-day trial without requiring a credit card. The Starter plan costs $39 per month for one clinician and up to 40 notes. Core costs $79 per month and adds unlimited notes, a template builder, and Clinical Evidence. Premier is listed at $104 per month and includes EHR push, coding, dictation, visit summaries, and patient documents. Group pricing is custom. The separate Freed Front Desk product starts at $149 per month. Eligible residents, students, and trainees can receive Core at no charge.
Who Is It For?
Freed is designed for individual clinicians, medical trainees, front desk staff, practice managers, and small or midsized independent clinics. It supports more than 30 specialties and is particularly relevant to care teams seeking to reduce documentation, coding, and phone administration.
