What is Fireflies?
Fireflies is an AI meeting assistant that records, transcribes, summarizes, and analyzes workplace conversations. It can join scheduled online meetings as a notetaking bot, capture Google Meet calls through a Chrome extension, process uploaded audio and video files, and transcribe in-person conversations through its mobile apps. Teams can search past discussions, review action items, organize meeting knowledge, and send notes or tasks to other work systems.
Key Features
- Meeting capture and transcription: Fireflies records calls from supported meeting platforms, its browser extension, mobile and desktop apps, connected dialers, or uploaded MP3, MP4, WAV, and M4A files.
- AI notes and summaries: It produces meeting overviews, bullet points, action items, and customizable notes after conversations, with live transcription and notes also available.
- Conversation search and AskFred: Users can search meetings by sentence and timestamp or ask the built-in assistant questions about recorded discussions.
- Conversation intelligence: Analytics cover participant talk time, sentiment, questions, tracked topics, and team-level meeting insights on eligible plans.
- Workflow tools and integrations: Fireflies can create tasks, maintain contacts and feeds, add notes to CRM records, post updates to Slack, connect with project tools, and provide API access.
- Collaboration and administration: Teams can use channels, user groups, comments, bookmarks, downloadable records, soundbite clips, and enterprise controls such as SSO, SCIM, audit logs, and custom retention.
Use Cases
- Document sales calls and transfer notes or call logs into CRM workflows.
- Capture interviews, identify action items, and support recruiting follow-up.
- Build a searchable record of product research, engineering discussions, and internal meetings.
- Review participation, topics, and sentiment across customer or team conversations.
Pricing
Fireflies uses a freemium model. The Free plan costs $0 and includes unlimited transcription with stated limits on AI summaries and team storage. When billed annually, Pro costs $10 per seat per month, Business costs $19 per seat per month, and Enterprise costs $39 per seat per month. The listed monthly rates for Pro and Business are $18 and $29 per seat, respectively. Features, storage, AI credits, recording limits, analytics, and administrative controls vary by plan.
Who Is It For?
Fireflies is designed for individuals, small teams, growing businesses, and enterprises that need searchable meeting records and automated follow-up. Its listed applications include sales, recruiting, marketing, research, engineering, healthcare, finance, podcasting, and venture capital.
